postUpdated Apr 22, 2026

Internet & Applications – Complete Notes for IBPS, SSC, RRB & Govt Exams

Internet and its Applications is a high-scoring chapter in every government job exam — especially IBPS, where digital banking knowledge is directly tested. This post covers everything: definition and history of the Internet, types of internet connections, World Wide Web vs Internet, URL structure, domain names, all major browsers, search engines, internet services (email, chatting, video conferencing, e-commerce, e-banking), and India's UPI/digital payment ecosystem — with memory tricks, one-liners, and 10 exam-focused FAQs.

Internet & Applications – Complete Notes for IBPS, SSC, RRB & Govt Exams

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Introduction: Why Internet & Applications is a Banking Exam Favourite

The Internet has transformed banking — from physical passbooks to net banking, from physical cheques to UPI payments, from branch visits to mobile banking apps. Because bank employees work with internet-based systems every day, Internet & Applications is one of the most practically relevant chapters for banking exams.

Questions from this chapter are tested in diverse formats in IBPS, SBI, RRB, and Insurance exams:

  • "WWW was introduced by ___?" → Tim Berners-Lee
  • "Full form of URL is ___?" → Uniform Resource Locator
  • "Which is India's largest payment system?" → UPI
  • "BHIM stands for ___?" → Bharat Interface for Money
  • "The first graphical web browser was ___?" → NCSA Mosaic
  • "Cookie is associated with ___?" → Web browser tracking
  • "IRCTC uses which internet service?" → E-reservation / E-commerce

This chapter also overlaps with Cyber Security (phishing, cookies, HTTPS), Networking (ISP, protocols), and Digital India (UPI, DigiLocker). Understanding Internet & Applications gives you a holistic picture of how digital India functions — and earns you points across multiple chapters simultaneously.


What is the Internet?

The Internet (short for International Network) is a worldwide system of interconnected computer networks — literally a "network of networks" — that allows billions of devices to communicate and share information globally.

Key Points:

  • The Internet connects millions of private, public, academic, business, and government networks worldwide
  • It uses the TCP/IP protocol suite as its universal communication language
  • It is the world's largest Wide Area Network (WAN)
  • No single entity owns the Internet — it is a decentralised, distributed system

Internet vs WWW — Critical Distinction:

FeatureInternetWorld Wide Web (WWW)
What it isThe global network infrastructureA service that runs over the Internet
IncludesEmail, FTP, streaming, gaming, VoIP, WWWOnly web pages and hyperlinks
Created byARPANET (1969)Tim Berners-Lee (1989)
NatureInfrastructure (hardware + protocols)Application/service

Exam Tip: Internet ≠ WWW. The WWW is just one service that runs on the Internet — like how calling is one service that runs on the telephone network.


History of the Internet

YearEvent
1969ARPANET launched by US Department of Defense — world's first packet-switching network; first connection between UCLA and Stanford
1970sVint Cerf and Bob Kahn develop TCP/IP — the communication protocol that became the universal internet standard; Vint Cerf = Father of the Internet
Mid-1980sNSFnet — high-capacity successor to ARPANET; connected US universities
1989Tim Berners-Lee proposes the World Wide Web at CERN — "Father of the Web"
1991WWW opened to the public; first website launched
1993NCSA Mosaic — first graphical web browser; made internet accessible to non-technical users
1995Internet commercialised; Amazon, eBay launched
2004Facebook launched (Mark Zuckerberg)
2007iPhone launched — beginning of mobile internet era
2022ChatGPT launched — AI revolution on the Internet

Types of Internet Connections

Different technologies are used to connect homes, offices, and mobile devices to the Internet:

Connection TypeTechnologySpeedKey Notes
Dial-UpUses standard telephone line + modemVery slow (56 Kbps max)Oldest method; cannot use phone while connected; mostly obsolete
DSL (Digital Subscriber Line)Over existing copper telephone wiresUp to 100 MbpsMost common broadband; phone and internet work simultaneously; ADSL, VDSL variants
Cable ModemOver co-axial TV cable1.5 Mbps to 1 GbpsShared bandwidth with neighbours
BPL (Broadband over Power Line)Over existing electricity power linesModerateGood for rural areas where telephone infrastructure is poor
Wi-Fi / WirelessRadio frequenciesUp to 9.6 Gbps (Wi-Fi 6)Hotspots; no physical cable; uses router
WiMAXWireless broadbandLong rangeOvercomes wired infrastructure limitations in remote areas
5GFifth-generation mobile networkUp to 20 Gbps~1 ms latency; enables IoT, autonomous vehicles, smart cities
Fibre Optic (FTTH)Light through glass/plastic fibreFastest; Gbps+FTTH = Fibre to the Home; most expensive; highest performance
Satellite InternetSatellite in orbitModerate (improving with Starlink)Available everywhere; high latency traditional; low latency (Starlink LEO)

Key Terms:

  • ISP (Internet Service Provider) — A company that provides internet access to homes and businesses (e.g., Airtel, Jio, BSNL, ACT Fibernet)
  • Broadband — High-speed internet connection faster than 512 Kbps; always-on
  • FTTH — Fibre to the Home — fibre optic cable directly to the home; fastest residential option

Intranet vs Extranet vs Internet

FeatureIntranetExtranetInternet
DefinitionPrivate internal network using internet tools and protocolsExtended intranet that allows selected external partners accessGlobal public network connecting all networks worldwide
AccessEmployees/members onlyEmployees + selected business partners, suppliers, customersAnyone with an internet connection
OwnershipOne organisationShared between organisationsNo single owner
SecurityHigh — completely privateModerate — controlled external accessVariable
UseInternal HR, company policies, internal communicationSupplier portals, partner collaboration, B2B transactionsPublic websites, email, social media
ExamplesHospital's internal staff portal, bank's internal systemBank's portal for business clients, airline's agent portalGoogle, Facebook, IRCTC

World Wide Web (WWW)

The World Wide Web (WWW) was introduced on March 13, 1989 by Tim Berners-Lee at CERN (European Organisation for Nuclear Research) in Switzerland. It is a system of internet servers that supports hypertext and multimedia content, interconnected through hyperlinks.

Tim Berners-Lee also:

  • Created the first URL (1991)
  • Created HTML (HyperText Markup Language)
  • Created the first web server (info.cern.ch)
  • Created the first web browser (WorldWideWeb — later renamed Nexus)

Web Page, Website, Home Page

TermDefinition
Web PageA single document created using HTML; contains text, images, links, and multimedia; displayed in a web browser
WebsiteA collection of related web pages under the same domain name, hosted on a web server
Home PageThe first/main/default page of a website — what you see when you visit the site's main URL
Web ServerA computer that stores website files and delivers web pages to browsers on request (e.g., Apache, Nginx, IIS)
HyperlinkA clickable element (text or image) that navigates to another page or resource
HypertextText that contains links to other text/pages
HTMLHyperText Markup Language — the standard language used to create web pages
CSSCascading Style Sheets — controls the visual styling (colours, fonts, layout) of web pages
JavaScriptScripting language that makes web pages interactive and dynamic

Web Browsers

web browser is software that locates, retrieves, and displays web content from web servers. It interprets HTML, CSS, and JavaScript to render web pages visually.

BrowserDeveloperEngineNotes
Google ChromeGoogleBlinkMost used browser globally; ~65% market share
Microsoft EdgeMicrosoftBlink (Chromium-based since 2020)Default Windows browser; replaced Internet Explorer
Mozilla FirefoxMozillaGeckoOpen-source; privacy-focused
SafariAppleWebKitDefault on Apple devices; iOS, macOS
BraveBrave SoftwareBlinkPrivacy-first; blocks ads by default
OperaOperaBlinkFeature-rich; built-in VPN

Key Browser History:

  • First graphical web browser → NCSA Mosaic (1993, Marc Andreessen)
  • Internet Explorer → Officially discontinued June 15, 2022 — replaced by Edge
  • First web browser ever → WorldWideWeb (1990, Tim Berners-Lee) — renamed Nexus

Search Engines

search engine is a website that allows users to search for information on the internet by entering keywords. It uses web crawlers (spiders/bots) to index web pages and returns ranked results.

  • A successful match = Hit
  • An unsuccessful search = Miss
Search EngineNotes
GoogleWorld's largest; ~90% global market share
BingMicrosoft's search engine; powers DuckDuckGo results
YahooEarly internet pioneer; still active
DuckDuckGoPrivacy-focused; no tracking
BaiduChina's dominant search engine
YandexRussia's largest search engine
Perplexity AIAI-powered conversational search engine
Google AI OverviewsGoogle's AI-integrated search feature

URL (Uniform Resource Locator)

URL (Uniform Resource Locator) is the unique web address that identifies the exact location of a specific resource (web page, image, file) on the Internet. The first URL was created by Tim Berners-Lee in 1991.

Structure of a URL

Example URL: https://www.jobsme.in/computer-awareness/basics

PartExampleMeaning
Protocol Identifierhttps://Communication protocol to use (HTTP, HTTPS, FTP)
SubdomainwwwWorld Wide Web (optional; could be mail, blog, etc.)
Domain Namejobsme.inUnique name identifying the website
Directory Path/computer-awareness/Folder/directory on the server
Page/File NamebasicsSpecific page or file

Another example breakdown: http://www.google.com/services/index.htm

  • http:// = Protocol
  • www = World Wide Web
  • google.com = Domain name
  • /services/ = Directory
  • index.htm = Web page file

Domain Name System (DNS) and Domain Extensions

Domain Name is the human-readable address of a website (e.g., sbi.co.in). DNS translates it into an IP address that computers use.

Common Domain Extensions (TLDs — Top Level Domains):

ExtensionTypeMeaning
.comGenericCommercial organisation
.govGenericGovernment body
.eduGenericEducational institution
.milGenericMilitary organisation
.netGenericNetwork resources
.orgGenericNon-profit organisation
.infoGenericInformational website
.inCountry CodeIndia
.ukCountry CodeUnited Kingdom
.auCountry CodeAustralia
.usCountry CodeUnited States
.cnCountry CodeChina
.ioCountry Code (repurposed)Tech/startup companies

Internet Services

Email (Electronic Mail)

Email is the electronic version of sending and receiving letters — the most widely used internet service worldwide.

Email Format: username@hostname.domain (no spaces allowed anywhere)

  • Example: candidate@sbi.co.in
  • candidate = Username (local part)
  • @ = Separator (pronounced "at")
  • sbi.co.in = Host/Domain name

Key Email Terms:

TermMeaning
SMTPProtocol for sending emails (port 25/587)
POP3Downloads emails to one device (port 110)
IMAPServer-based; syncs across devices (port 143)
InboxFolder where received emails arrive
OutboxFolder where emails wait to be sent
Sent ItemsFolder containing copies of sent emails
DraftsEmails started but not yet sent
Spam / JunkUnsolicited bulk emails; often commercial or fraudulent
AttachmentA file (document, image, PDF) sent along with an email
CC (Carbon Copy)Sends a copy to additional recipients — they can see who else received it
BCC (Blind Carbon Copy)Sends a copy to additional recipients — they cannot see each other's addresses
MailboxStorage area on the email server for a user's emails
Emoticons/SmileysCharacter combinations used to express emotions in text email (:-) = smile)

Chatting and Instant Messaging

Online Chatting is real-time text (and multimedia) communication over the Internet. Unlike email, it is synchronous — both parties must be online.

PlatformNotes
WhatsAppMost popular messaging app globally; end-to-end encrypted
TelegramLarge group support; file sharing; bots
SkypeVideo and voice calling; Microsoft-owned
Google ChatIntegrated into Google Workspace
Microsoft TeamsBusiness communication; integrated with Office 365
SignalMaximum privacy; open-source; end-to-end encrypted

Video Conferencing

Video Conferencing allows real-time audio-video communication between geographically separated participants — vital for remote work, telemedicine, and online education.

PlatformCompanyNotes
ZoomZoom Video CommunicationsMost popular; HD video; breakout rooms
Google MeetGoogleFree; integrated with Google Calendar
Microsoft TeamsMicrosoftBusiness-focused; Office 365 integration
Cisco WebexCiscoEnterprise-level; highly secure
SkypeMicrosoftConsumer video calling

E-Learning

E-Learning (Electronic Learning) is the delivery of education and training through digital means over the internet.

PlatformNotes
DIKSHADigital Infrastructure for Knowledge Sharing — India's national school education platform
SWAYAMIndia's MOOC platform for higher education
Coursera, edXGlobal MOOC platforms
YouTubeWidely used for free educational content
NPTELNational Programme on Technology Enhanced Learning — IIT/IISc courses

E-Commerce

E-Commerce (Electronic Commerce) is the buying and selling of goods and services over the Internet. It uses EDI (Electronic Data Interchange) for business transactions.

Types of E-Commerce:

TypeFull FormDescriptionExamples
B2CBusiness to ConsumerBusinesses sell directly to individual consumersAmazon, Flipkart, Meesho
B2BBusiness to BusinessBusinesses transact with other businessesAlibaba, IndiaMart, TradeIndia
C2CConsumer to ConsumerConsumers sell to other consumersOLX, eBay (auctions)
C2BConsumer to BusinessConsumers offer products/services to businessesFreelance platforms (Upwork)
G2CGovernment to ConsumerGovernment services to citizensIRCTC, DigiLocker, income tax portal

Popular E-Commerce Platforms:

PlatformParentNotes
AmazonAmazon Inc.World's largest e-commerce
FlipkartWalmartIndia's largest e-commerce
MeeshoMeta-backedSocial commerce; reseller model
MyntraFlipkartFashion e-commerce
SnapdealSnapdeal Ltd.Indian e-commerce marketplace

M-Commerce

M-Commerce (Mobile Commerce) is e-commerce conducted via wireless handheld devices — smartphones and tablets.

  • Launched: 1997
  • Coined by: Kevin Duffey (at the Global Mobile Commerce Forum)
  • Examples: Shopping on Amazon mobile app, UPI payments, mobile banking apps

Social Networking

Social Networking connects people online through shared interests, relationships, and communication.

PlatformFounded ByNotes
FacebookMark Zuckerberg (2004)World's largest social network; parent = Meta
InstagramKevin Systrom (2010)Photo/video sharing; owned by Meta
Twitter / XJack Dorsey (2006)Microblogging; renamed X by Elon Musk (2023)
LinkedInReid Hoffman (2003)Professional networking; owned by Microsoft
YouTubeHurley, Chen, Karim (2005)Video sharing; owned by Google
SnapchatEvan Spiegel (2011)Disappearing photos/videos
WhatsAppKoum & Acton (2009)Messaging; owned by Meta
KooAprameya RadhakrishnaIndian Twitter alternative; supports Indian languages

Other Internet Services

ServiceDescription
E-Banking / Net BankingManaging bank accounts, transfers, payments over the internet
E-ReservationBooking train, bus, flight tickets online — e.g., IRCTC (trains), MakeMyTrip, Yatra
E-ShoppingBuying products online — Amazon, Flipkart, Meesho
PodcastDigital audio/video programme available for subscription and automatic download
BlogShort for Web Log — an online journal or discussion website
Newsgroup / UsenetOnline discussion area organised around specific topics
VOIPVoice Over Internet Protocol — making phone calls over the internet (WhatsApp calls, Skype)
StreamingReal-time playback of audio/video — Netflix, Spotify, YouTube

Key Internet Terms

TermDefinition
CookieA small file stored by a web server in your browser that tracks your activity, preferences, and login sessions — makes websites "remember" you
BookmarkA saved link to a frequently visited webpage for quick access
HyperlinkA clickable element (text, image, button) that navigates to another web page or resource
HTMLHyperText Markup Language — standard language for creating web pages using < > tags
CSSCascading Style Sheets — controls the appearance and layout of web pages
JavaScriptClient-side scripting language that makes web pages interactive
IP AddressA unique numerical address (IPv4: 32-bit; IPv6: 128-bit) identifying each device on the internet
BandwidthMaximum data transfer rate of an internet connection; measured in bps
ClusterA group of servers working together to share workload and provide redundancy
Web Crawler / SpiderAutomated bot used by search engines to browse and index web pages
CacheTemporarily stored web content in your browser to speed up future page loads
Proxy ServerAn intermediary server that hides your real IP address; can filter content and improve security
FirewallSecurity system that filters incoming and outgoing internet traffic based on rules
VPNVirtual Private Network — encrypts your internet connection and hides your IP address

UPI and Digital Payment Ecosystem (India)

India's digital payment ecosystem is one of the most advanced in the world — and a very high-priority topic for banking exams.

ServiceFull FormDeveloperDescription
UPIUnified Payments InterfaceNPCI (National Payments Corporation of India)Instant real-time interbank payment system; India's largest payment system; works 24×7×365
BHIMBharat Interface for MoneyNPCIUPI-based payment app developed by the Government of India
PhonePeWalmart/FlipkartIndia's largest UPI app by transaction volume
Google PayGoogleUPI payment app; second most popular
PaytmOne97 CommunicationsPayment wallet + UPI + banking services
RuPayRupee PaymentNPCIIndia's own domestic card payment network (alternative to Visa/Mastercard)
IMPSImmediate Payment ServiceNPCI24×7 instant interbank fund transfer; works even on holidays
NEFTNational Electronic Funds TransferRBIBatch-based fund transfer; was not 24×7 until 2019; now 24×7
RTGSReal Time Gross SettlementRBIFor large-value transactions (min ₹2 lakh); real-time
AePSAadhaar-enabled Payment SystemNPCIBank transactions using Aadhaar biometric authentication
ONDCOpen Network for Digital CommerceGovernment of IndiaIndia's open protocol for e-commerce; alternative to Amazon/Flipkart monopoly

Key Digital Payment Distinctions:

ServiceMinimum AmountSettlement24×7?
NEFTNo minimumBatchYes (since 2019)
RTGS₹2 lakhReal-timeYes
IMPS₹1Real-timeYes
UPI₹1Real-timeYes

Memory Tricks

🔑 Internet vs WWW:

Internet = Infrastructure (the roads) WWW = Service running on it (the cars) "Internet is the ROAD; WWW is the CAR you drive on it"

🔑 WWW History:

Tim Berners-Lee introduced WWW on March 13, 1989 Remember: "TB Lee gave us WWW in '89"

🔑 URL Structure - "PSDD":

Protocol → Subdomain → Domain → Directory/Page Example: https:// → www → google.com → /search

🔑 Email Protocols - "SPI":

SMTP = Send | POP3 = Pull (download) | IMAP = Inbox stays on server

🔑 Email CC vs BCC:

CCCarbon Copy — everyone can see who got it BCCBlind Carbon Copy — recipients are hidden from each other

🔑 UPI/NPCI Digital Payments:

UPI + BHIM + RuPay + IMPS + NEFT + RTGS = all under NPCI/RBI NPCI = UPI, RuPay, IMPS, BHIM | RBI = NEFT, RTGS

🔑 E-Commerce Types:

B2B = Big companies deal (Alibaba) B2C = Business to Customer (Amazon) C2C = Customer sells to Customer (OLX)

🔑 First Graphical Browser:

NCSA Mosaic (1993) was the first graphical browser "Mosaic Made the web Mainstream"


One-Liner Recap (Quick Revision)

  1. The Internet is a worldwide network of networks using TCP/IP protocols — the world's largest WAN — while the World Wide Web is just one service (web pages) that runs on top of the Internet.
  2. Vint Cerf is called the Father of the Internet for co-developing TCP/IP in the 1970s; ARPANET (1969) was the world's first packet-switching network.
  3. The World Wide Web was introduced on March 13, 1989 by Tim Berners-Lee at CERN, who also created HTML, the first URL, and the first web browser.
  4. NCSA Mosaic (1993) was the world's first graphical web browser, making the internet accessible to non-technical users for the first time.
  5. A URL (Uniform Resource Locator) is the unique address of a resource on the Internet, consisting of protocol, subdomain, domain name, directory, and file name components.
  6. An ISP (Internet Service Provider) is a company that provides internet access — examples in India include Jio, Airtel, BSNL, ACT Fibernet, and Hathway.
  7. Email format is username@hostname.domain with no spaces — SMTP sends emails (port 25), POP3 downloads emails (port 110), and IMAP syncs emails on the server (port 143).
  8. A Cookie is a small file stored by a website in your browser to track user activity, preferences, and sessions — enabling websites to "remember" you across visits.
  9. E-Commerce (buying/selling over the internet) types include B2C (Amazon, Flipkart), B2B (Alibaba), C2C (OLX), and G2C (IRCTC, income tax portal).
  10. M-Commerce (Mobile Commerce) was coined by Kevin Duffey in 1997 and refers to commercial transactions conducted via wireless handheld devices.
  11. UPI (Unified Payments Interface), developed by NPCI, is India's largest and fastest real-time payment system, enabling 24×7 instant bank-to-bank transfers.
  12. BHIM (Bharat Interface for Money) is the government's UPI-based payment app; RuPay is India's own domestic card payment network — both developed by NPCI.
  13. NEFT and RTGS are RBI-managed fund transfer systems — NEFT is batch-based (now 24×7, no minimum), while RTGS is real-time for large amounts (minimum ₹2 lakh).
  14. A Blog (Web Log) is an online journal or discussion website; a Podcast is a digital audio programme available for automatic download/subscription.
  15. BCC (Blind Carbon Copy) in email sends a copy to additional recipients whose identities are hidden from other recipients, while CC (Carbon Copy) makes all recipients visible to each other.

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Frequently Asked Questions

What is the difference between the Internet and the World Wide Web?
The Internet is the global physical and logical infrastructure — the worldwide network of cables, routers, servers, and protocols (TCP/IP) that connect billions of devices. It supports many services including email, file transfer, VoIP, and the WWW. The World Wide Web (WWW), introduced by Tim Berners-Lee in 1989, is just one service that runs on the Internet — it is a system of interlinked web pages (documents written in HTML) accessed via web browsers using HTTP/HTTPS. You could have internet without WWW (email still works), but you cannot have WWW without the internet.
What is a URL and what are its components?
A URL (Uniform Resource Locator) is the complete address of a specific resource on the Internet. Its components: (1) Protocol — how to access (https://); (2) Subdomain — section of site (www); (3) Domain name — the site's unique name (jobsme.in); (4) Directory — folder on server (/computer-awareness/); (5) File — specific page (basics.html). The first URL was created by Tim Berners-Lee in 1991. Every web page, image, and file on the Internet has a unique URL.
What is a Cookie in internet terminology?
A Cookie is a small text file that a web server stores in your web browser on your device. When you visit a website, it sends a cookie with information about your visit — your preferences, login status, shopping cart contents, or tracking data. When you visit the same site again, your browser sends the cookie back, allowing the site to "remember" you. Cookies are used for: maintaining login sessions, personalising content, tracking user behaviour for analytics and advertising. You can view, block, or delete cookies through your browser settings.
What is the difference between Intranet, Extranet, and Internet?
Internet — The global public network accessible by anyone with a connection. Intranet — A private internal network using internet technologies (HTTP, HTML, TCP/IP) accessible only to members of an organisation — like a company's internal HR portal or a bank's internal communication system. Extranet — An intranet that is partially extended to allow controlled access by selected external parties — like a bank's portal for corporate clients, a manufacturer's portal for suppliers, or an airline's system for travel agents.
What is UPI and how does it work?
UPI (Unified Payments Interface) is India's real-time interbank payment system developed by NPCI (National Payments Corporation of India). It allows immediate fund transfers between any two bank accounts using a smartphone, 24×7×365 including holidays. How it works: You link your bank account to a UPI app (BHIM, PhonePe, Google Pay) → create a VPA (Virtual Payment Address, e.g., yourname@okaxis) → Use the VPA, QR code, or phone number to send/receive money → Transfer is instant and free. UPI has made India a global leader in real-time digital payments.
What is the difference between NEFT, RTGS, and IMPS?
All three are fund transfer systems in India: NEFT (National Electronic Funds Transfer) — RBI-managed; batch processing; now available 24×7; no minimum amount; suitable for small transfers. RTGS (Real Time Gross Settlement) — RBI-managed; real-time settlement; minimum ₹2 lakh; used for large-value transactions; available during banking hours. IMPS (Immediate Payment Service) — NPCI-managed; real-time; no minimum; available 24×7×365 including holidays; works via mobile/internet. Key: IMPS and UPI are the truly 24×7 real-time systems for all amounts.
What is E-Commerce and what are its types?
E-Commerce (Electronic Commerce) is the buying and selling of goods and services over the internet. Main types: B2C (Business to Consumer) — businesses sell to individuals (Amazon, Flipkart); B2B (Business to Business) — businesses transact with each other (Alibaba, IndiaMart); C2C (Consumer to Consumer) — individuals sell to each other (OLX, eBay); C2B (Consumer to Business) — individuals offer services to businesses (Upwork, Fiverr); G2C (Government to Consumer) — government services to citizens (IRCTC, income tax portal). E-commerce uses EDI (Electronic Data Interchange) for formal business transactions.
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